Terms of service

Terms of Service

Snatchella Effective Date: July 13, 2026 Last Updated: July 13, 2026

1. Agreement to Terms

Welcome to Snatchella. These Terms of Service ("Terms") govern your access to and use of snatchella.com (the "Site") and any purchase you make through it.

By visiting the Site, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site.

These Terms apply to all users of the Site, including browsers, customers, and contributors of content.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, to place an order.

By placing an order you represent that:

  • You are of legal age to form a binding contract
  • The information you provide is accurate and complete
  • You are using a payment method you are authorized to use
  • You will not use our products for any unlawful purpose

We may refuse service to anyone, for any lawful reason, at any time.

3. Products

3.1 Product Descriptions and Images

We work to describe our products accurately. However:

  • Colors may vary between what you see on your screen and the physical product, due to differences in monitors, phone displays, and lighting.
  • Measurements are approximate. Sizing can vary slightly between production runs. Please consult the size guide on each product page.
  • We do not warrant that product descriptions, images, or other content on the Site are complete, accurate, current, or error-free.

3.2 Availability and Errors

All products are subject to availability. We reserve the right to:

  • Limit quantities of any product
  • Discontinue any product at any time
  • Refuse or cancel any order

Pricing errors. In the event a product is listed at an incorrect price due to a typographical, technical, or supplier error, we reserve the right to cancel the order and issue a full refund, even if the order has already been confirmed and payment taken. We will notify you by email if this occurs.

3.3 Intended Use

Our apparel is intended for ordinary personal wear. Products are not medical devices, are not intended to diagnose, treat, cure, or prevent any condition, and make no medical or therapeutic claims.

4. Orders and Payment

4.1 Placing an Order

When you place an order, you are making an offer to purchase. Your order is not accepted until we send you a shipping confirmation. Receipt of an order confirmation email does not constitute acceptance.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, that are placed by resellers or distributors, or that we suspect violate these Terms.

4.2 Payment

  • Payment is due in full at the time of order.
  • All prices are in US Dollars (USD).
  • You represent that you are authorized to use the payment method you provide.
  • Payments are processed by third-party providers. We do not store your full card details.

4.3 Taxes

You are responsible for any applicable sales tax, which is calculated and displayed at checkout.

5. Shipping, Returns, and Refunds

Shipping terms, delivery estimates, returns, refunds, and cancellations are governed by our:

  • Shipping Policy
  • Return & Refund Policy

Both policies are incorporated into and form part of these Terms. Please read them before ordering.

6. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or to solicit others to perform unlawful acts
  • Violate any applicable law, regulation, or ordinance
  • Infringe upon our intellectual property rights or those of others
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone
  • Submit false or misleading information
  • Upload or transmit viruses, malware, or any code of a destructive nature
  • Collect or track the personal information of others
  • Scrape, spider, crawl, or otherwise harvest data from the Site
  • Interfere with or circumvent the security features of the Site
  • Attempt to gain unauthorized access to our systems
  • Use the Site to send unsolicited advertising or spam
  • Resell our products without our written authorization

We reserve the right to terminate your access to the Site for violating any of the above.

7. Intellectual Property

All content on the Site — including text, graphics, logos, product images, page layouts, designs, and the Snatchella name and branding — is our property or is used under license, and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, republish, distribute, display, modify, or create derivative works from any content on the Site without our prior written permission.

You may view and print pages from the Site for your own personal, non-commercial use.

8. User Content

If you submit reviews, comments, photos, or other content to the Site or to our social media:

  • You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display that content in any medium, including in our marketing and advertising, without compensation to you.
  • You represent that you own the content or have the right to submit it, and that it does not violate the rights of any third party.
  • You agree the content is not unlawful, obscene, defamatory, or otherwise objectionable.

We are not obligated to publish, maintain, or respond to any user content, and we may remove content at our discretion without notice.

9. Third-Party Links and Services

The Site may contain links to third-party websites and may rely on third-party services (including our e-commerce platform, payment processors, fulfillment partners, and shipping carriers).

We are not responsible for the content, accuracy, policies, or practices of third parties. Any transaction you enter into with a third party is solely between you and that party. Please review their terms and policies before engaging with them.

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Site will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Site is free of viruses or harmful components
  • The results of using the Site or our products will meet your expectations

Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, the above exclusions may not apply to you, and you may have additional rights.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Snatchella and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or loss of goodwill, arising from your use of the Site or any product purchased through it — whether based in contract, tort, strict liability, or otherwise, and whether or not we were advised of the possibility of such damages.

Our total liability to you for any claim arising out of these Terms or your purchase shall not exceed the amount you actually paid for the product giving rise to the claim.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence, where such exclusion is prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Snatchella and its owners, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share your information. It is incorporated into these Terms by reference.

14. Termination

These Terms remain in effect while you use the Site. We may terminate or suspend your access at any time, without notice, for any reason, including breach of these Terms.

Obligations and liabilities incurred before termination survive termination for all purposes.

15. Changes to These Terms

We may update these Terms at any time. The current version will always be posted on this page with the "Last Updated" date revised.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

The Terms in effect at the time you place an order govern that order.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions.

Any dispute arising out of these Terms or your use of the Site shall be brought in the state or federal courts located in Alabama, and you consent to the jurisdiction of those courts.

If you are a consumer residing elsewhere, this provision does not deprive you of the protection of mandatory consumer protection laws of your state or country of residence.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Snatchella regarding your use of the Site, and supersede any prior agreements or communications.

Any ambiguity in these Terms shall not be construed against the drafting party.

19. Contact Us

Questions about these Terms should be sent by email:

Email: support@snatchella.com

We aim to respond within 1–2 business days.

Snatchella snatchella.com